DOVER, Del. - Delaware state officials are rolling out a new and improved 911 service called the Enhanced 911 system, featuring tools that will allow callers to stream live video, send photos and receive text translation during emergencies, according to state leaders.
Governor Matthew Meyer and Safety and Homeland Security Secretary Joshua Bushweller will host a demonstration of the upgraded system on Thursday, April 17, at 1 p.m. at the Dover Police Department, located at 400 S. Queen Street.
According to officials, the goal is to give 911 operators better tools to understand what’s happening in real time and improve how quickly and accurately help is sent.
The Dover Police Department Communications Center is one of the first in the country to use the new E911 features. According to state officials, the plan is to have the system in place at all Public Safety Answering Points across Delaware by 2026.